FAQs

Please browse through the following Frequently Asked Questions; where you may find the answer to your question. If not, we'd love to hear from you, and are happy to address any questions you may have. Click here to contact us.

How quickly do I get my photographs?What if we misplaced or lost the order form / envelope?How can I pay for my photos?Can I pay after picture day is over? What if I don’t prepay online and I forget to bring money on picture day? If I choose to place my order after picture day, will package pricing still apply? I love my photographs. How do I order more?How long do you keep photos on file?What is the archive fee?What is the late fee? Where can I mail in my payment?How do I order 2 packages?What if the photos are not what I ordered or I receive a note from you?What if I’m unhappy with my photos?What if a photo is damaged? Can I view my child’s picture online?Do you offer fund-raising opportunities?How can I contact you?What size groups can you handle? How do I get my photos?What if my coach did not receive my package?What happens if my child can’t make it to the field for picture day?Can my child come to your offices for the individual photo? Do you take action shots?How do I get my photos?When do I pay for my school photos?What if I don’t prepay online and my child forgets to bring money on picture day? Should I still place my order?If I choose to place my order after picture day, will package pricing still apply?Do you provide a make-up day?Can I come to your offices for the individual photo?Any tips for getting the best photo of my child?

We like doing business with Bassetti Photos, because of their consistent attention to preparation and detail. Bassetti Photos is a business that is flexible and willing to adapt to the schedules that are set up for them. In addition to their flexibility and adaptiveness, that do a great job of getting the job done on time, as well as remaining friendly and professional with both the staff and the students.
~ Mr. Melvin N. Allen M. Ed., Assistant Principal, Galloway Twp. Middle School

Bassetti Family Owned & Operated